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About BalmeBeads

About BalmeBeads

BalmeBeads are designed to serve as a fragrance diffuser emitting your favorite scented oil or fragrance when worn.  Our beads are handmade from a porous material that absorbs scented oils and fragrances and diffuses them into the air. 

The beads are available pre-scented or unscented.  To add your own scent, place your beaded jewelry in a container and apply a few drops of scent to the bead. Close the container and let the scent soak into the bead for a few hours before wear. Take precautions with fragrances and oils to make sure they are diluted or are safe for sensitive skin. See Cautions and hints section below.

All of our jewelry is handmade by our designers. Bead may vary in size and color of beads and cord may vary slightly from photographs.  Balme Beads are made in the USA. Our jewelry also hand assembled in the USA with glass beads from the Czech Republic unless otherwise specified.

 

Care of Jewelry

Jewelry and bead are made from porous absorbent materials, it should be kept dry and protected.  Do not wear in shower or when swimming. Keep away from heat, solvents or chemicals that may damage the piece.  Treat each piece gently, keeping the fiber cords well cared for. Do not stretch or pull the cords abruptly which could add wear and tear prematurely to the piece.

Caution: Some people are sensitive to certain oils and fragrances. Avoid skin contact with an oil that you are allergic to or that may cause a reaction when in contact with your skin. Do not use full strength essential oils next to skin as they may cause irritation. Keep the jewelry and scented beads away from children and pets.

Hints: Dilute your favorite oils with a carrier oil as directed by the manufacturer of the oil before applying to the surface of the bead. Dilution charts can be found online.

 

Returns

If you wish to return purchase, you may return the item(s) for a refund of the purchase price, minus the cost of the return shipping fee. The jewelry must be in original condition and request for RMA (return authorization) must be requested within 10 days of receipt of purchase. Returns must be sent back within 20 days of purchase. 

To return your purchased item, please follow these steps to request RMA:

  1. Make sure your return purchase is in its original condition, undamaged and unaltered.
  2. Provide date and proof of purchase, email us to request a RMA
  3. Be sure to wrap and pack jewelry for safe shipping.
  4. Ship your return with RMA # enclosed with jewelry. 

We will apply your refund to the original form of payment within 5-7 business days of receipt.

 

Missing or Damaged items

Let us know if you receive the wrong item or if the item is damaged upon delivery, no longer than 10 days. Please take pictures or document the damage and contact us so that we can send you instructions for a return or replacement. 

We are not responsible for lost or stolen packages, nor are we responsible for customer giving us a wrong shipping address.  We will file a claim for you for lost packages. You may insure your purchases if desired. Let us know if you would like insurance and we will apply the appropriate fee to be added onto shipping.